Frequently Asked Questions
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What's your advantage ?
We have our own factory that can grasp the quality of products. Have a wealth of export experience and competitive prices, saving your purchase costs.
What's your market ?
We service clients all over the world. However, our largest customer bases are located in South America, Europe, Australia, USA, and Asia.
Can you custom umbrellas ?
We specialize in custom umbrellas. Include printing umbrellas using digital printing, heat transfer printing, and screen printing technology. With our quality and competitive price guarantee, we’ve earned our highly regarded reputation in the EU, UK, USA, AU, and South American markets.
What's your payment term ?
Our payment term usually is 40% advance by TT, balance paid when goods are finished and ready for shipping.
Where is your factory located?
Our new workshop has moved to No. 2 Zhenxing Road, Gonghe new village, Shaoxing city, Zhejiang, China. Our factory is near to Shaoxing North Station（if by high speed train), about 15 minutes by car.
Can I ask for a sample before order ?
Absolutely. We are glad to make custom samples for your approval.
What format of design do you need?
Any high-resolution design file is file, for example, AI format, EPS format, etc. You may contact us for the umbrella template, and use it to set up your own design.
How much do I need to pay for a sample ?
Sample costs between $30-$100 USD plus freight charges. You may also provide us with your freight collect account number with one of the major worldwide express companies (eg.: DHL, UPS, FedEx, TNT, etc.). All expenses must be paid prior to a sample being sent. Long-term customers may not be charged with the exception of freight charges.
